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Customer reviews of H & S Autos

At H & S Autos we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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H & S Autos

H & S Autos
5
5.0

Based on 373 customer reviews

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  • 5

    Excellent experience

    By jordan P on 18 October 2019 | Verified purchase

    I had been looking for the perfect Audi TT for ages and came across H&S Autos. Excellent experience from start to finish. Such a lovely couple that gave us the time and space to test drive and check over the car. Both very knowledgeable. The car was pristine and sold as seen. We were talked through the paperwork and could drive away that same day. So much easier than previous experiences with other car dealers.

    Reply from H & S Autos on 02/11/19

    Thank you for your amazing 5 star review! I am glad to hear you are happy with your experience with H&S autos, We hope to see you again in the future! Kind regards, Adam


  • 5

    Best place to buy a car

    By adel M on 18 October 2019 | Verified purchase

    Very good family business well looked after friendly and honest

    Reply from H & S Autos on 02/11/19

    Thank you for your amazing 5 star review! I am glad to hear you are happy with your experience with H&S autos, We hope to see you again in the future! Kind regards, Adam


  • 5

    bmx 318d purchase

    By john W on 09 October 2019 | Verified purchase

    adam was great, friendly but not an aggresive salesman at all. We agreed a price and I collected on a Saturday. His wife helped me set up road tax and even to set up my car insurance! I love customer care that goes the extra mileand thats what H&S Autos certainly did.

    Reply from H & S Autos on 02/11/19

    Thank you for your amazing 5 star review! I am glad to hear you are happy with your experience with H&S autos, We hope to see you again in the future! Kind regards, Adam


  • 5

    Amazing...

    By victor S on 27 September 2019 | Verified purchase

    Lovely people, very friendly... I’m very happy with the car, great service. Recommend 👌

    Reply from H & S Autos on 02/11/19

    Thank you for your amazing 5 star review! I am glad to hear you are happy with your experience with H&S autos, We hope to see you again in the future! Kind regards, Adam


  • 5

    Honest, family run service

    By sam W on 23 September 2019 | Verified purchase

    Brilliant service, great car. Adam and his missus are good people, would absolutely come to him first in future from now on.

    Reply from H & S Autos on 02/11/19

    Thank you for your amazing 5 star review! I am glad to hear you are happy with your experience with H&S autos, We hope to see you again in the future! Kind regards, Adam


  • 5

    Professional Service

    By tafadzwa M on 20 September 2019 | Verified purchase

    Very friendly and welcoming. The service is professional and the cars look well looked after.

    Reply from H & S Autos on 02/11/19

    Thank you for your amazing 5 star review! I am glad to hear you are happy with your experience with H&S autos, We hope to see you again in the future! Kind regards, Adam


  • 5

    Nice people but had an issue.

    By gary S on 13 September 2019 | Verified purchase

    In all honesty after buying a £14500 car I'm not sure about the after service, admittedly I was offered to return the car for them to have a look but in the same email I was told many reasons why the repair probably wouldn't be covered so didn't think a 100 mile journey was justified so had it repaired myself at £1100 it needed new discs, pads, tracking and wheel rebalanced. Overall I'm happy with the car "now it's repaired" but just would have appreciated a slightly better after service and I do understand your a small family business but when your selling expensive cars I think you need to appreciate the costs of these repairs to a buyer and not try and talk your way out of them before actually seeing or in this case feeling the issue.

    Reply from H & S Autos on 14/09/19

    Thank you for sharing your experience, We contacted you on the day of purchase with no response a week later you reported the issue we asked you to return this was declined we needed to understand what’s wrong to try and resolve so we asked for some pictures of the disks and a report from your garage as there was no problem before this even when you drove the 100 miles home but never received, a few weeks later you wanted to swap the BMW to a CLA with no mention of any issues, a few weeks after that you ask us how we are going to resolve as per invoice we asked you to return the BMW and we would give you a car to drive but said wouldn’t pay for the disks if they had been damaged by a stone stuck or if the tyres have been damaged and causing the issue we have original pictures to compare but if this was the case the repair would be at trade price, again you didn’t respond to our last email we have tried to resolve with you but can’t help if you don’t reply to us and don’t want to return


  • 5

    Smooth from start to finish

    By dan L on 08 September 2019 | Verified purchase

    Friendly and helpful from the start, car was clean and polished for pick up, great family business!

    Reply from H & S Autos on 20/09/19

    Hi Dan thank you for your kind words and was a pleasure looking after you. Enjoy your car. Kind Regards Adam


  • 5

    Happy customers

    By kuram S on 02 September 2019 | Verified purchase

    Very good really had a great service would recommend to others.

    Reply from H & S Autos on 20/09/19

    Hi Kuram thank you for your kind words and was a pleasure looking after you. Enjoy your car. Kind Regards Adam


  • 5

    Great car at a good price

    By colin H on 30 August 2019 | Verified purchase

    Excellent service received from h&s autos and a pleasure to do business with .

    Reply from H & S Autos on 20/09/19

    Hi Colin thank you for your kind words and was a pleasure looking after you. Enjoy your car. Kind Regards Adam